k999 Responsible Gaming
Know your limits — k999 believes gaming should always be fun and in control. We are committed to keeping you safe.
Our Commitment
At k999, we believe online gaming is an entertainment activity — not a source of income or a solution to financial problems. Creating a safe and enjoyable environment for players in Bangladesh is our top priority. On this page you will learn how to set limits, recognize warning signs, and get help when needed.
Gaming is enjoyable only when it stays in control. Every player on the k999 platform has access to various protection tools that let you set your own boundaries. Remember — playing responsibly is playing at your best.
Protection Tools
Deposit Limits
You can set your own limits on how much you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and an additional waiting period applies before it can be increased.
Time-Out Feature
If you want to take a break from gaming for a set period, use the time-out option. Your account can be temporarily deactivated for anywhere from 1 day up to 6 weeks.
Self-Exclusion
If you feel gaming is becoming difficult to control, you can take a long-term break through self-exclusion. During this period your account will be completely closed.
Loss Limit
Set a cap in advance on the maximum amount you can lose within a given period. Once the limit is reached, further play will be stopped automatically.
Bet Limit
Set a bet limit to control the maximum amount per bet. This will keep you from spending too much on a single bet and help you maintain your budget over the long term.
Gaming History Review
You can view your complete gaming history, deposit and withdrawal records at k999 at any time. Analyse your spending patterns and make informed decisions.
Warning Signs
Gaming problems are not always obvious at first — they grow gradually. If you notice the signs below, it is important to act right away.
Signs to Watch For
- A tendency to place larger bets to recover money already lost
- Hiding your gaming habits from family or friends
- Feeling unable to stop gaming
- Spending money set aside for everyday expenses on gaming
- Feeling restless or irritable when unable to play
- Becoming inattentive at work or studies because of gaming
- Borrowing money or selling valuables to cover gaming expenses
Tips for Staying Safe
Following a few simple habits will keep gaming enjoyable at all times.
Healthy Gaming Habits
- Set a budget before you start and stick to it strictly
- See gaming as entertainment, not as a way to earn money
- Set a rule not to play beyond a fixed amount of time each day
- Avoid playing when you are stressed or feeling emotional
- Talk openly with family and friends about your gaming habits
- Take regular breaks and spend time on other activities
- Only spend money that you can afford to lose without affecting your daily life
Age Restriction
Age Verification
You must be at least 21 years old to open an account and play at k999. Age verification is mandatory when creating an account.
k999 may request proof of age at any time if there is doubt. Account activity may be restricted until verification is complete.
Minor Protection
If there are minors in your home, keep your device password-protected. Never let minors access your account details — username or password.
k999 is actively committed to keeping minors away from gaming. If you notice any suspicious activity, let us know immediately.
How to Set Limits
Log In to Your Account
Log in to your k999 account and go to your profile settings.
Responsible Gaming Menu
Find the "Responsible Gaming" option.
Choose Your Preferred Limit
Select deposit, loss, bet, or time limits — whichever suits your needs.
Confirm
Save your chosen limits — changes take effect immediately.
Reducing a limit takes effect immediately. Requests to increase a limit are subject to a cooling-off period for your safety — during this time your previous limit remains in place. Once self-exclusion is activated, it cannot be changed before the set period ends.
Support & Contact
If you find it difficult to control your gaming or have any concerns, do not hesitate to contact k999. Our support team is available 7 days a week, 24 hours a day in both Bengali and English.
Get in Touch With Us
Get instant support via live chat from any page on the site. Our specialist team is always ready to help with anything related to responsible gaming.
For self-exclusion or account-related matters, email us at: [email protected]
24/7 — available all day, every day of the week according to Bangladesh Standard Time (BST, UTC+6).
Play Responsibly, Enjoy the Fun
Head to your favourite game now for a safe and controlled gaming experience at k999.